Campaigns — CM Digital Portal

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Campaigns

Demo Mode

Drafting tool only — no messages are sent from this portal. Real email and SMS delivery requires a verified provider integration (Phase 10+). Campaigns saved here are stored as drafts only. "Schedule Later" marks a campaign for scheduling; it does not trigger delivery.

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Total

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Scheduled

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No campaigns yet. Click + New Campaign to create your first draft.

Name	Status	Channel	Audience	Scheduled	Created

New Campaign

Campaign name *

Channel *

Email SMS Email + SMS

Audience *

Leads cannot receive SMS campaigns. Leads have submitted a contact form, not an SMS opt-in form — they have not given SMS consent. Choose Email channel, or select a VIP audience.

The "Email opt-ins only" audience cannot receive SMS. Use "SMS opt-ins only" or "All VIP Members" if you want to include SMS.

The "SMS opt-ins only" audience cannot receive email. Use "Email opt-ins only" or "All VIP Members" if you want to include email.

Template

Slow Day Offer

Fill empty slots with a special offer for your best clients

Birthday Reward

Reward members on their birthday with a gift or discount

Welcome New Leads

Greet new inquiries with a welcome offer to book

Win Back

Re-engage leads or VIPs who've gone quiet

Holiday Promo

Seasonal promotion for upcoming holidays or events

Last-Minute Opening

Fill a cancellation fast by reaching out first

Review Request

Ask happy clients to leave a review after their visit

Custom

Start with a blank message and write your own

Subject line *

Message *

Use {{name}}, {{business_name}}, {{booking_link}} as merge tags. All templates include an unsubscribe footer.

Message preview

Select a template or start typing to see a preview.

Schedule for (optional)

Setting a date marks this campaign as "Scheduled". Actual delivery requires a provider integration (Phase 10+).

All templates include the required unsubscribe footer: "Reply STOP to unsubscribe (SMS) / click Unsubscribe (email)." Do not remove it. Real sending must go through a compliant provider with opt-out handling.